Contact Us
Reach Out to Astral Internet: Your Needs, Our Priority
Have a question or a request about domain names, web hosting, or fully managed WordPress hosting? Our team is ready to help you at any time.
Our Hours and Means of Contact
Office Hours
Take advantage of the best times to reach us by phone. Remember that our ticket support remains accessible 24/7 for any emergencies or requests.
Monday to Friday from 9:00 AM to 5:00 PM (Eastern Time)
* Offices are closed between 12:00 PM and 1:00 PM
By Phone
It’s always with a big smile that our team answers your calls, ready to listen to your questions about web hosting, domain names, and managed WordPress, and to help you find solutions tailored to your needs.
Local: (514) 667-0932
Toll-Free: (877) 667-0932
By Postal Mail
For traditional mailings such as cheques, letters, or greeting cards, please use the following address.
1055 Bd du Séminaire N, bureau 242
Saint-Jean-sur-Richelieu
Québec, Canada, J3A 1R7
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Our store and your client area are PCI DSS validated by SecurityMetrics, an approved assessor (QSA/ASV): your card data is handled according to the payment card industry standard.
Quick Access via Your Client Area
Before using this form to contact us, if your request concerns your billing information, assistance with web hosting services in Canada, domain name management, managed WordPress, or an emergency, please log in to your client area.
- Faster Response: By using your client area to submit your requests, you benefit from a quicker response from our dedicated team who have direct access to your history and information.
- Written Record in Your File: Each interaction is recorded in your client file, which allows for clear tracking and complete documentation of all your communications with us.
- Simplified Tracking: Manage and track all your requests in one place. The client area allows you to see the status of your ongoing requests and consult responses at any time.
- Immediate Access to Your Information: By using the client area, you have direct access to all your account information, invoices, and active services, making it easier to manage and update your data.
For a pre-sales question or any other request, use this form.
Company address
1055 Bd du Séminaire N, bureau 242
Saint-Jean-sur-Richelieu
Québec, Canada
J3A 1R7
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It’s time to choose a web hosting Canada provider that listens to your needs without neglecting the security and performance of your online solutions, including domain name registration and Managed WordPress hosting.